ANGELICA HOLLINS
Arlington
Summary
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
12
12
years of professional experience
Work History
Cashier
Church's Fried Chicken
03.2013 - 12.2014
- Greeted customers entering store and responded promptly to customer needs.
Cashier, Shift Manager, General Manager
Taco Bell
07.2015 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cashier
Wamart Supercenter
07.2022 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Customer Service Representative
Everise
04.2024 - 11.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Winnsboro High
05-2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Cash handling and management
- Sales transactions
- Upselling techniques
Timeline
Customer Service Representative
Everise
04.2024 - 11.2024
Cashier
Wamart Supercenter
07.2022 - 12.2024
Cashier, Shift Manager, General Manager
Taco Bell
07.2015 - 03.2022
Cashier
Church's Fried Chicken
03.2013 - 12.2014
High School Diploma -
Winnsboro High
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