Angelica Jones
Summary
I am a hardworking and versatile team member with experience in customer service and multitasking. Skilled in effective communication. Reliable and adaptable, able to learn new roles quickly and perform under pressure. I demonstrate strong problem-solving abilities and a customer-focused approach to ensure a positive experience. A dependable team player with a commitment to efficiency and quality in all tasks. Known for my excellent communication and problem-solving skills, I thrive in fast-paced environments and I am committed to delivering great customer experience.
Overview
2
2
years of professional experience
Work History
Host
BJ's Restaurant & Brewhouse
11.2024 - Current
- Treat guests with the upmost respect and greet them warmly upon their arrival to maintain a positive dining experience.
- Seated guests with a smile to create a friendly and inviting atmosphere
- I took reservations over the phone and in person keeping in mind our kitchens capacity while keeping an efficient service flow during peak hours.
- I provided our guests with realistic wait times and made sure the guests were seated as promised.
- Monitored the floor frequently while still greeting guests to ensure me and my team could seat guests at a steady and reasonable pace
- Made thoughtful seating decisions to avoid overwhelming servers to help maintain smooth service and a great guest experience
Cashier/Drink Maker
Chick Fil A
01.2024 - 10.2024
- As a Chick-fil-A team member working as a cashier, drink maker, and face-to-face order taker, my main responsibilities were to focus on giving great service and handling orders efficiently.
- As a cashier, I had to handle money, make sure orders are correct, and communicate clearly with guests and my coworkers.
- When making drinks, I would be in charge of preparing and customizing drinks quickly while keeping the area clean.
- In face-to-face order taking, I interacted directly with customers, take down their orders accurately, and make sure they feel welcome and valued.
- Chick-fil-A helped me develop a stronger work ethic, reliability, problem solving, and the ability to work extremely well under pressure.
Cashier
Frankensons
11.2022 - 01.2023
- I had to work cashier and food assembly but at this job I had to work on high demand and small supply because it was a small business.
- Despite the fact that this is a small business, it was very busy so I had to have very good attention to detail.
- I learned how to speak a good amount of Spanish from my co-workers, interpersonal communication and critical thinking.
Education
High School -
Silverado High School
Las Vegas, NVSkills
- Customer service
- Bilingual
- Communication
- Time Management
- Problem Solving
- Team Collaboration
- Order accuracy
- Task prioritization
- Team collaboration
Languages
Tagalog
Native or Bilingual
Interests
- Aspiring Registered Nurse
- Medicine
Timeline
Host
BJ's Restaurant & Brewhouse
11.2024 - Current
Cashier/Drink Maker
Chick Fil A
01.2024 - 10.2024
Cashier
Frankensons
11.2022 - 01.2023
High School -
Silverado High School