Dedicated and enthusiastic healthcare professional eager to contribute to team success through hard work, and excellent communication skills. Motivated to learn, grow and excel in the medical industry.
Overview
7
7
years of professional experience
1
1
year of post-secondary education
Work History
Health Care Assistant
Planned Parenthood
04.2023 - 10.2024
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
Wrapped trays, instrument packs, and sets.
Inspected sterile package integrity prior to distribution.
Recorded biologicals and test results.
Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
Enhanced patient outcomes by ensuring the consistent provision of high-quality, sterile medical equipment and supplies during surgical procedures.
Phlebotomist
Freedom Plasma
10.2022 - 03.2023
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Performed precise plasma collection procedures, ensuring donor comfort and minimizing adverse reactions.
Monitored vital signs continuously throughout the donation process, promptly addressing any fluctuations or concerns as they arose.
Ensured accurate documentation for each donation, maintaining strict adherence to FDA guidelines and company protocols.
Supported fellow technicians during busy periods or absences, demonstrating adaptability in various roles throughout the center.
Covid-19 Clerical/Administrative Assistant
Superior Medical Staffing
10.2021 - 08.2022
Oversaw in-person and curbside patient registration and processing.
Processed positive and negative test responses according to established protocols and reporting requirements.
Protected individual confidentiality as prescribed by local, state and federal mandates.
Donned and removed personal protective equipment (PPE) per company protocols.
Disinfected tools, equipment and surfaces between patients.
Vaccine Support/COVID-19 Contact Tracer
Accentuate Staffing
05.2020 - 05.2021
Vaccine Support Specialist- work onsite at Harnett County Health Department. Provide administrative support to the Vaccine Coordinator and perform other admin duties associated with the COVID19 vaccine. Maintain CVMS access, schedule appointments, and provide excellent customer service.
Contact Tracer- worked remotely using a web-based platform to call contacts of anyone diagnosed with COVID19 to determine exposure, assess symptoms, refer for testing, and provide them with instructions for isolation or quarantine. Maintained ongoing communication with contacts to assess symptoms, ensure compliance with quarantine and determine social support needs and/or reporting of issues that arise. Followed protocols for data collection and patient confidentiality under HIPAA.
Caregiver
Bob & Corky's
02.2018 - 06.2019
Assisted clients with daily living needs to maintain self-esteem and general wellness
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Provided safe mobility support to help patients move around personal and public spaces
Maintained frequent supervision of residents unable to call for assistance
Built strong relationships with clients to deliver emotional support and companionship
Caregiver
Brophy's Place
08.2017 - 02.2018
Assisted clients with daily living needs to maintain self-esteem and general wellness
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Provided safe mobility support to help patients move around personal and public spaces
Maintained frequent supervision of residents unable to call for assistance
Built strong relationships with clients to deliver emotional support and companionship
Education
Certificate of Completion - Medical Coding
Allied Business Schools, Laguna Hills, CA
06.2019
Associate of Science - Culinary Arts
Institute of Technology, Clovis, CA
09.2010
Certificate - Phlebotomy
Fayetteville Technical Community College, Fayetteville, NC
05.2022 - 08.2022
Central Sterile Processing
Durham Technical Community College, Durham, NC
01.2025 - 05.2025
Skills
Well developed communication skills
Bilingual English/Spanish
Microsoft Office Skills
Data Entry Skills
Medical Terminology
Knowledge of HIPAA regulations
Knowledge of office equipment
Schedule Coordination
Public outreach
Understanding of infectious disease
Chemical handling
Biological monitoring
Microbiology principles
Instrument inspection
Assembly and packaging
Quality control
Recording biologicals
Supply replenishment
Communicable disease knowledge
Processing instruments
OSHA regulations compliance
Decontamination and sanitation
Instrument storage
Aseptic technique
Instrument cleaning and sterilization
Biohazardous waste disposal
Sterilizer testing
Languages
Spanish
Native or Bilingual
Software
Microsoft
Epic EHR
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Science, History, Crafts
Timeline
Durham Technical Community College - , Central Sterile Processing
01.2025 - 05.2025
Health Care Assistant - Planned Parenthood
04.2023 - 10.2024
Phlebotomist - Freedom Plasma
10.2022 - 03.2023
Fayetteville Technical Community College - Certificate, Phlebotomy
05.2022 - 08.2022
Covid-19 Clerical/Administrative Assistant - Superior Medical Staffing