Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelica Laidlaw

Alamo,CA

Summary

Goal-oriented manager with distinguished experience in multiple industries from tech to pharmaceutical and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent within the company.

Overview

15
15
years of professional experience

Work History

Vice President of Business Development

Medea Inc.
01.2021 - Current
  • Optimized sales processes to improve efficiency and close rates on deals.
  • Streamlined operational processes, reducing costs while maintaining high-quality standards across all departments.
  • Identified business development challenges and customer concerns for proactive resolution.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Formulated custom solutions for clients based on their unique requirements, resulting in enhanced satisfaction levels.
  • Enhanced customer retention by providing exceptional service and support throughout the client lifecycle.

Account Executive

BrandVia Alliance Inc.
03.2009 - 01.2021
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty with Fortune 500 companies.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently to always deliver orders on time.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication for many years.
  • Maintained up-to-date knowledge on product offerings, ensuring our customers had the newest items available for their events and employees.
  • Streamlined account management processes for increased efficiency and improved client retention rates.
  • Serviced accounts and proposed new products and services to maximize revenue.
  • Executed full-service project management on promotional marketing campaigns from design conception through execution while maintaining event dates, timelines and budgets.
  • Continually met goals of generating $1,000,000+ in sales revenue each year.

Education

Associate of Arts - Merchandise Marketing

FIDM/Fashion Institute of Design & Merchandising
San Francisco, CA
12.2007

Skills

  • Customer Engagement
  • Relationship Management
  • Pricing Strategy
  • Partnership Development
  • Customer Satisfaction
  • Team Collaboration
  • Team Leadership
  • Relationship Building
  • Goals and Performance
  • Sales and Marketing
  • Business Development
  • Promotional Planning

Timeline

Vice President of Business Development

Medea Inc.
01.2021 - Current

Account Executive

BrandVia Alliance Inc.
03.2009 - 01.2021

Associate of Arts - Merchandise Marketing

FIDM/Fashion Institute of Design & Merchandising

Similar Profiles

CREATE PROFILE
Angelica Laidlaw