Angelica Madrid
Albuquerque,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detailed-oriented, enthusiastic, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Overview
8
8
years of professional experience
Work History
Treatment Coordinator
High Desert Family Services Treatment Foster Care
05.2023 - Current
- Included family members and support system in patient treatment planning.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Educated patients and family members about medical conditions and mental health, medications, treatments and preventive measures.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Performed in team leader capacity and organized all treatment and placement activities.
- Helped develop effective care plans advocated for needs of each client with outside agencies and care professionals.
Speech Language Monitor
Albuquerque Public Schools Administration
08.2022 - Current
- Collaborated with classroom teachers to incorporate speech and language development activities into daily schedules.
- Administered speech therapy sessions through use of current best practices based on prescribed services.
- Rendered highest quality of care when interacting with patients.
- Worked directly with Speech Language Pathologist to ensure patients received necessary therapy.
Brand Ambassador
Aerie
05.2018 - 07.2022
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Established and maintained positive relationships with customers.
- Maintained clean, organized and professional work environment.
Senior Camp Counselor
Farmer Sue At The Art Barn
06.2016 - 07.2017
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Worked with children of varying age, interest, skill, and developmental levels.
- Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Education
Bachelor of Arts - Psychology
The University of New Mexico
Albuquerque, NM12.2022
Skills
- Verbal and Written Communication
- Information Confidentiality
- Caseload Management
- Work Planning and Prioritization
- Goal Setting
- Time Management
- Complex Problem-Solving
- Mental Health Education
- Critical Thinking
- Effective Communicator
Timeline
Treatment Coordinator
High Desert Family Services Treatment Foster Care
05.2023 - Current
Speech Language Monitor
Albuquerque Public Schools Administration
08.2022 - Current
Brand Ambassador
Aerie
05.2018 - 07.2022
Senior Camp Counselor
Farmer Sue At The Art Barn
06.2016 - 07.2017
Bachelor of Arts - Psychology
The University of New Mexico
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