Angelica Martinez
Laredo,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work History
IT Security Analyst
BBVA Compass Bank
Laredo, TX
11.2012 - 04.2013
- Conducted thorough risk assessments for proposed projects or changes in technology infrastructure, highlighting potential vulnerabilities before implementation could begin
- Implemented multi-factor authentication measures for all users, adding extra layer of defense against unauthorized access attempts
- Created customized reports for stakeholders detailing key metrics related to IT security performance, fostering transparency and accountability within organization
- Worked closely with legal and compliance departments to ensure adherence to relevant regulatory requirements pertaining to data privacy and information security practices
- Improved overall IT security posture by regularly reviewing and updating protocols in alignment with industry best practices and emerging trends
- Managed firewall configurations to maintain optimal levels of network protection while allowing for necessary business operations
- Streamlined communication channels between IT staff members during critical incidents by developing clear escalation paths based on severity level classification
- Collaborated with cross-functional teams to address complex security incidents, minimizing potential damage
- Assisted with successful migration of company data to secure cloud-based storage system, enhancing overall data protection capabilities
- Developed and implemented IT security policies, ensuring compliance with industry standards and best practices
- Reduced potential security risks by proactively monitoring systems for suspicious activity and taking appropriate action
- Spearheaded development of incident response plan, significantly reducing downtime in event of breach
- Enhanced network security by conducting regular vulnerability assessments and implementing necessary patches
- Simplified process of rolling out security updates to end-users by creating easy-to-follow update schedule and corresponding documentation
- Evaluated new technologies to strengthen IT security infrastructure, maintaining cutting-edge protection against threats
- Performed regular audits of user access rights, ensuring only authorized personnel had access to sensitive information
- Identified areas requiring improvement through detailed analysis of past incidents, preventing future occurrences through targeted remediation efforts
- Established robust patch management process that ensured timely updates to software and hardware components across organization
- Provided comprehensive training to employees on cybersecurity awareness, promoting culture of vigilance
- Monitored computer virus reports to determine when to update virus protection systems
- Conducted security audits to identify vulnerabilities
- Monitored use of data files and regulated access to protect secure information
- Educated and trained users on information security policies and procedures
- Drafted security reports and metrics to track security performance and strategize improvements
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks
- Worked with other teams to enforce security of applications and systems
- Executed penetration testing to identify security weaknesses and develop disaster recovery plans
- Reviewed violations of computer security procedures and developed mitigation plans
- Implemented security measures to reduce threats and damage related to cyber attacks
- Engineered, maintained and repaired security systems and programmable logic controls
- Analyzed network traffic and system logs to detect malicious activities
- Developed, tested and implemented security policies, plans and procedures for organizational protection
- Researched and developed new computer forensic tools
- Investigated and resolved incidents of unauthorized access to sensitive information
- Encrypted data and erected firewalls to protect confidential information
- Recommend improvements in security systems and procedures
- Performed risk analyses to identify appropriate security countermeasures
- Developed plans to safeguard computer files against modification, destruction, or disclosure
- Implemented multi-factor authentication measures for all users, adding extra layer of defense against unauthorized access attempts
- Created customized reports for stakeholders detailing key metrics related to IT security performance, fostering transparency and accountability within organization
- Assisted with successful migration of company data to secure cloud-based storage system, enhancing overall data protection capabilities
- Implemented multi-factor authentication measures for all users, adding an extra layer of defense against unauthorized access attempts
- Created customized reports for stakeholders detailing key metrics related to IT security performance, fostering transparency and accountability within the organization
- Assisted with the successful migration of company data to a secure cloud-based storage system, enhancing overall data protection capabilities
- Spearheaded the development of an incident response plan, significantly reducing downtime in the event of a breach
- Simplified the process of rolling out security updates to end-users by creating an easy-to-follow update schedule and corresponding documentation
- Established a robust patch management process that ensured timely updates to software and hardware components across the organization
- Provided comprehensive training to employees on cybersecurity awareness, promoting a culture of vigilance
Office Manager/ Chief Counselor HUD
Laredo-Webb NHS, Inc.
Laredo, TX
05.2004 - 11.2012
- Office Manager
- Managed and secured Mission to empower individuals and families by using all available resources to develop affordable housing opportunities, and to promote and preserve homeownership pride which will in turn enhance neighborhood character and strengthen communities.
- Managed staff under general direction of Executive Director.
- Ensure that all staff conducted themselves professionally with clients, visitors, and partners of Laredo-Webb Neighborhood Housing Services, Inc.
- Prepared Monthly and Annual Reports for Executive Director and Board of Members.
- Prepared Annual Goals and Objectives for Executive Director and Board Members.
- Prepared Annual Survey as requested by NeighborWorks America.
- Prepared Grants requested by NeighborWorks America, U.S. Department of Housing and Urban Development (HUD), City of Laredo and any other funding opportunities.
- Prepared Applications for funding as requested by NeighborWorks America, U.S. Department of Housing and Urban Development, and City of Laredo.
- Developed grant proposals through data entry and acquisition of necessary documents.
- Prepared hard copies needed to submit grant proposals for funding opportunities.
- Delivered grant proposals as necessary or mails out proposals accordingly.
- Obtained necessary information from all staff members when completing grant applications and/or complete reports
- Prepared informational packets for monthly Board Meetings.
- Communicated and record Board Meeting to Board Members and Webb County District Clerks.
- Maintained attendance and all records (minutes) of all Board Meetings.
- Made arrangements for scheduled training for Board Members and Staff.
- Trained staff with use of N-Step and ensure enforcement of software.
- Ensured all reports are submitted to corresponding funding agency by deadline (e.g., NWA, HUD, City of Laredo, etc.).
- Gather volunteers and donations for low-income homeowners housing need, such as repairs, reconstruction, or remodeling
- Chief Counselor (HUD) Educate potential and current homeowners about homeownership.
- Ensured and personally provide all individual and group counseling courses. (Home buyer Education, Post Purchase Education, Foreclosure Prevention, Credit Counseling, and Home Equity Conversion Mortgage).
- Secured volunteers if needed for educational courses and special events.
- Developed and monitor individual goals with clients.
- Developed marketing and outreach plan for all programs.
- Marketed LWNHS by conducting presentations throughout community.
- Marketed LWNHS programs to local media as Marketing Director.
- Routinely disseminated promotional materials to other nonprofit organizations.
- Established and maintained communication with LWNHS partners to increase networking.
- Prepared monthly Agenda and Executive Directors Report for Board Meetings.
- Assisted in performances of annual audit and financial reviews by federal, state, or local monitors.
- Prepared and submits quarterly NSTEP reports by deadline.
- Prepared and submits HUD Report 9902 on quarterly basis.
- Maintained, update, safeguard, and file all necessary counseling documents.
- Attended all assigned trainings, workshops, and conferences as scheduled.
- Worked harmoniously with co-workers to generate cohesive and productive work environment.
- Abided by policies of Laredo-Webb Neighborhood Housing Services, Inc.
- Coordinated work with others in effort to meet all objectives and goals.
Bookkeeping - Proof/ Personal Banking
Laredo National Bank
Laredo, TX
03.1996 - 04.2004
- Bookkeeper
- Maintained records of financial transactions of established accounts; posting transactions; ensure legal requirements compliance
- Maintained system to account for financial transactions by establishing chart of accounts; defining bookkeeping policies and procedures
- Maintained subsidiary accounts by verifying, allocating, and posting transactions. Balances subsidiary accounts by reconciling entries
- Maintained general ledger by transferring subsidiary account summaries
- Balanced general ledger by preparing trial balance; reconciling entries
- Maintained historical records by filing documents
- Prepares financial reports by collecting, analyzing, and summarizing account information and trends
- Complied with bank legal requirements by studying requirements; enforcing adherence to requirements; filing reports; advising management on needed actions
- Contributed to team effort by accomplishing related results as needed
- Proof Operator
- Performed variety of clerical functions relating to check processing, deposits, withdrawals, and payments
- Processed checks through encoding machine that places magnetic ink character recognition print of amount and other missing information that is needed along bottom of check
- Worked on errors and makes appropriate reconciliations, adjustments, and corrections
- Responsible for batching and distribution
- Balanced and reconcile daily deposits and prepare items for batch processing. Magnetic ink, which is different from photocopy, allows checks to be batch-processed or read through machine to direct funds to right accounts
- Personal Banking Receptionist
- Greeted and directed customers
- Answered questions and providing information about bank services
- Handled customer complaints and referring them to appropriate bank personnel
- Processed customer transactions, such as deposits, withdrawals, and loan payments
- Assisted customers with opening new accounts and updating existing accounts
- Worked with customers to resolve account issues and complaints
- Delivered exceptional customer service assistance
- Answered calls and fielding them accordingly
- Addressed visitor questions and needs
- Provided overall welcoming environment
Education
Public Notary, State of Texas - Notary
American Association of Notaries
Laredo, TX 03.2008 - 03.2008
Certification in Non-Profit Excellence - Nonprofit Management
Texas A&M International University
Laredo, TX 03.2008 - 04.2008
All Non-Profit Studies - Nonprofit Management
NeighborWorks America
Washington, DC 07.2004 - 12.2006
High School Diploma -
United High School
Laredo, TX 08.1989 - 05.1993
Timeline
IT Security Analyst
BBVA Compass Bank
11.2012 - 04.2013
Public Notary, State of Texas - Notary
American Association of Notaries
03.2008 - 03.2008
Certification in Non-Profit Excellence - Nonprofit Management
Texas A&M International University
03.2008 - 04.2008
All Non-Profit Studies - Nonprofit Management
NeighborWorks America
07.2004 - 12.2006
Office Manager/ Chief Counselor HUD
Laredo-Webb NHS, Inc.
05.2004 - 11.2012
Bookkeeping - Proof/ Personal Banking
Laredo National Bank
03.1996 - 04.2004
High School Diploma -
United High School
08.1989 - 05.1993