Angelica Martinez-Huerta
Salinas,CA
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at Storm Softball. Expert in cash handling and customer service, consistently enhancing customer satisfaction and loyalty. Proven ability to resolve complaints and build relationships, ensuring a positive shopping experience while maintaining accurate cash drawer operations.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Cashier
Storm Softball
05.2021 - 06.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Bachelor of Arts - Music Education
San Jose State University
San Jose, California, CA05-2028
Associate of Arts - Music
Hartnell College
Salinas, CA05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Cash register operation
- Order taking
- Professionalism and courtesy
- POS system operations
- Staff training
Accomplishments
- Awarded the Killian Music Scholarship in the Fall of 2024-Spring 2025.
- Awarded the Tanimura & Antle Scholarship in the year of 2022, 2023, 2024,& 2025
- Have maintained a GPA of 3.6 since High School to present day
- State Seal of Biliteracy in Spanish
- Was invited by my community college choir director to sing at events such as Day of the Dead and Performance Nights.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Personal Development and Self-Improvement
- Homelessness Outreach
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Exploring various forms of art, such as music, crocheting, and drawing, to nurture creativity and personal growth
- Volunteering for community initiatives to give back to local communities and make a positive impact
- I like working with my hands and fixing things
- Music
- Crafting and DIY Projects
- Knitting and Crocheting
Timeline
Cashier
Storm Softball
05.2021 - 06.2025
Bachelor of Arts - Music Education
San Jose State University
Associate of Arts - Music
Hartnell College