Angelica North
Bremerton,WA
Summary
Sociable Server offering 10 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Overview
9
9
years of professional experience
Work History
Server
Maynard's Restuarant
Silverdale, WA
01.2023 - 09.2023
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Bad Dogs Bar and Grill
Lake Havasu City, AZ
03.2018 - 05.2022
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
Server
Denny's Restaurants Franchise Association
Lake Havasu City, AZ
01.2015 - 04.2018
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Maintained records of transactions made during shift as required by law or company policy.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
Business Administration And Management
Olympic College
Bremerton, WA01-2028
Skills
- Beverage Preparation
- Safe Food Handling
- Guest Engagement
- Order Management
- Food Delivery
- POS operation
- Service prioritization
- Effective customer upselling
- Positive and professional
- Relationship Management
- Liquor, wine, and food service
- Dining customer service
- Order Accuracy
- Sales Techniques
- Guest Relations Management
- Menu knowledge
- Performance Improvement
- Price memorization
- Menu presentation
- Point of Sale (POS) system operations
- Exceptional customer service
- Strong Work Ethic
- Cash Handling
- Wine Pairings
- Item promotion
Timeline
Server
Maynard's Restuarant
01.2023 - 09.2023
Server
Bad Dogs Bar and Grill
03.2018 - 05.2022
Server
Denny's Restaurants Franchise Association
01.2015 - 04.2018
Business Administration And Management
Olympic College