Angelica Notario Romero
North Bergen
Summary
Friendly and detail-oriented Medical Receptionist with strong customer service skills and experience managing busy front desks. Outgoing and dependable hospitality professional with a proven record of providing excellent guest service in fast-paced restaurant settings.
Overview
3
3
years of professional experience
2024
2024
years of post-secondary education
Work History
Medical Receptionist
Domi Healthcare
08.2023 - Current
- Greet patients and visitors, ensuring a welcoming and professional front desk experience
- Answer multi-line phones, handle inquiries, and schedule or confirm appointments
- Verify insurance coverage, process co-pays, and handle basic billing tasks
- Maintain accurate patient records in electronic medical record (EMR) systems
- Support physicians and medical staff with general administrative tasks while ensuring HIPAA compliance
CBE student
West New York Board Of Education
West New York
07.2022 - 06.2023
- Register new and returning students; review and verify enrollment documents for accuracy and compliance
- Assist parents and guardians with registration forms, residency requirements, and immunization records
- Maintain and update student information in the district database and filing systems
- Answer phones and respond to inquiries regarding enrollment procedures and district policies
- Coordinate with school staff to ensure smooth student placement and accurate records
- Prepare and process registration packets, transfer forms, and student records requests
- Provide general administrative support and maintain confidentiality of student information
- Assist during peak registration periods to ensure timely and efficient service
Server
Carnegie Dinner
Secaucus
08.2022 - 02.2023
- Greet guests promptly and provide friendly, attentive service throughout their dining experience
- Take food and beverage orders accurately and relay them to kitchen or bar staff
- Deliver food and drinks in a timely manner, ensuring correct orders and presentation
- Answer menu questions and make recommendations to enhance guest satisfaction
- Process payments, handle cash and credit card transactions, and issue receipts
- Maintain clean tables and dining areas; assist with side work and opening/closing duties
- Collaborate with team members to manage high-volume shifts and ensure smooth service
- Resolve guest concerns quickly and professionally to ensure a positive dining experience
Restaurant Hostess
Molos Restaurant
Weehawken
05.2022 - 08.2022
- Greet guests warmly and manage waitlists to ensure efficient seating
- Answer phones, take reservations, and coordinate table assignments
- Provide menus and inform guests of daily specials or promotions
- Maintain a clean, organized entrance and dining area
- Communicate effectively with servers and kitchen staff to optimize guest flow
- Handle guest inquiries or concerns promptly to ensure satisfaction
- Assist with closing duties, including organizing the hostess stand and confirming next-day reservations
Education
Memorial Highschool
West New York, New JerseySkills
- Electronic medical records
- Insurance verification
- Appointment scheduling
- Patient communication
- Excellent communication
- Multitasking
- Problem solving
- Attention to Detail
- Time management
- Conflict resolution
- Flexible & Adaptability
Languages
Spanish
Native/ Bilingual
Timeline
Medical Receptionist
Domi Healthcare
08.2023 - Current
Server
Carnegie Dinner
08.2022 - 02.2023
CBE student
West New York Board Of Education
07.2022 - 06.2023
Restaurant Hostess
Molos Restaurant
05.2022 - 08.2022
Memorial Highschool