Angelica Pamplona
Apple Valley,CA
Summary
I’m a dependable hard working person always ready to learn new things and give the best customer service
Overview
6
6
years of professional experience
Work History
Server
Whispering winds
Apple Valley, CA
04.2022 - Current
- Make coffee
- Buss/clean tables
- Take orders
- Serve
- Assisted in training new servers.
Dept Manager
McDonald's
Victorville, CA
03.2018 - 04.2022
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Skills
- Food Delivery
- Beverage Preparation
- Guest Engagement
- Safe Food Handling
- Table Bussing
- Food Running
- Cash Handling
- POS operation
- Strong Work Ethic
Timeline
Server
Whispering winds
04.2022 - Current
Dept Manager
McDonald's
03.2018 - 04.2022