Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Angelica Ramos

Irvine

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.

Overview

5
5
years of professional experience

Work History

Luxury Sales Key Holder

Vince
07.2024 - Current
  • Collaborated with store employees to achieve established sales objectives and goals, boosting overall sales.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Met sales targets consistently for each shift by positively engaging customers and following up with pre-established clients.
  • Aided in store visuals and processed incoming inventory.
  • Mentored new sales associates to contribute to store's positive culture.

Assistant Manager

Snapper Jack's Taco Shack
10.2021 - 07.2024
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained incoming staff and delegated adequate coverage for all shifts.
  • Performed proper opening and closing procedures, handling cash registers and end of day deposits.

Barista Shift Lead

Common Perk Coffee
08.2022 - 10.2022
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Monitored food inventory and supplies to prevent waste.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Served customers quickly and efficiently and created strategies to prevent delays.

Lead Cashier

Old New York Bagel & Deli Co
08.2020 - 11.2021
  • Acted as first point of contact, taking orders in store, to go, and catering service.
  • Assisted in onboarding and training new hires on store operations including opening and closing procedures.
  • Handled food preparation, expedited orders quickly, and oversaw cashier stations to ensure efficiency.
  • Counted registers at end of day, set deposits, and distributed cashier tips.


Education

Associate of Science - Biomedical Engineering

Orange Coast College
Costa Mesa, CA
06-2027

High School Diploma -

Adolfo Camarillo High School
Camarillo, CA
06-2021

Skills

  • Product knowledge
  • Sales leadership
  • Sales quotas
  • Customer service
  • Staff training and development
  • KPI analysis
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Luxury Sales Key Holder

Vince
07.2024 - Current

Barista Shift Lead

Common Perk Coffee
08.2022 - 10.2022

Assistant Manager

Snapper Jack's Taco Shack
10.2021 - 07.2024

Lead Cashier

Old New York Bagel & Deli Co
08.2020 - 11.2021

Associate of Science - Biomedical Engineering

Orange Coast College

High School Diploma -

Adolfo Camarillo High School

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