VALERIA LONGA
Orlando,USA
Summary
Adept at crisis management and offering emotional support, I enhanced the onboarding process at Aviu Staffing and improved youth care services compliance at Supreme Labor Company. Leveraging skills in customer service and attention to detail, I've significantly contributed to employer branding initiatives and youth activity planning, ensuring organizational goals are met with excellence.
Overview
4
4
years of professional experience
Work History
Staffing Recruiter
Aviu Staffing
Orlando, USA
01.2023 - 01.2024
- Collaborated with managers to understand staffing needs, ensuring alignment with organizational goals and objectives
- Actively participated in employer branding initiatives, contributing content for job postings and social media
- Enhancing the onboarding process, ensuring a seamless transition for new hires
- Providing the workers assistance with documentation and forms
Member Services
PHCA Medical Group
Orlando, USA
11.2022 - 01.2023
- Answering inquiries regarding a company's products or services
- Addressing patient concerns and resolving administrative issues efficiently
- Appointment scheduling and calendar management
- Providing information about company's offerings
- Interacting with patients, providing excellent customer service, and addressing inquiries
- Handling phone calls, taking messages, and relaying information accurately
Youth Care Supervisor
Supreme Labor Company
El Paso, TX
04.2021 - 07.2022
- Ensured compliance with all state regulations related to youth care services.
- Collaborated with mental health professionals to address specific needs of youths.
- Recruited, interviewed, and hired volunteers and staff.
- Maintained accurate records of client interactions, daily activities, and incident reports.
- Coordinated with external agencies to facilitate access to community resources for youth.
Youth Care Worker
Krucial Staffing
Carrizo Springs, USA
03.2020 - 01.2021
- Developed and executed personalized plans to meet the needs of youth in care
- Assisted in devising and implementing behavior management strategies for youth
- Maintained accurate records of daily activities, progress notes, and incidents
- Encouraged positive behaviors through role modeling, mentoring, and reward systems
- Transported youth to appointments or recreational activities as necessary
Education
Associate Degree - Science
Valencia College
01.2024
High School Diploma -
U.E. Colegio San Agustin
06-2018
Skills
- Attention to detail
- Stress management
- Youth Activity Planning
- Crisis management
- Emotional Support
- Work Prioritization
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Staffing Recruiter
Aviu Staffing
01.2023 - 01.2024
Member Services
PHCA Medical Group
11.2022 - 01.2023
Youth Care Supervisor
Supreme Labor Company
04.2021 - 07.2022
Youth Care Worker
Krucial Staffing
03.2020 - 01.2021
Associate Degree - Science
Valencia College
High School Diploma -
U.E. Colegio San Agustin