Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angelica Rodriguez Barajas

Brea,CA

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3
3
years of professional experience

Work History

Shift Leader

Taco Bell
06.2021 - Current
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Enforced company policies and regulations with employees.

Education

Medical Assisting

Concorde Career College
Garden Grove, CA
05.2024

High School Diploma -

Brea-Olinda High School
Brea, CA
06.2021

Skills

  • Professional Appearance
  • Positive Attitude
  • Staff Supervision
  • Flexible Schedule
  • Daily Workflows
  • Decision-Making Capabilities
  • Team Supervision
  • POS System Operation

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Taco Bell
06.2021 - Current

Medical Assisting

Concorde Career College

High School Diploma -

Brea-Olinda High School
Angelica Rodriguez Barajas