ANGELICA SEDANO VELASQUEZ
Caruthers,CA
Summary
Dynamic Registered Dental Assistant providing exceptional patient care and front-office management. Expertise in optimizing scheduling and communication to ensure timely and accurate patient appointments. Strong focus on maintaining high standards of cleanliness and organization, directly impacting patient comfort and satisfaction.
Overview
8
8
years of professional experience
Work History
Life Insurance Agent
American Income Life Insurance
, Remote
12.2023 - Current
- Facilitated effective client communication and delivered customer service in remote settings.
- Applied problem-solving and critical thinking skills to address client needs independently.
- Managed deadlines to ensure timely responses and solutions for client inquiries.
RDA Floater
Claudia J. Trujillo, DDS
Fresno, CA
11.2025 - 04.2026
- Delivered front-office support, managing phone inquiries, scheduling referrals, and confirming appointments.
- Managed patient records and scheduled appointments to enhance workflow and support patient care.
- Assisted with back-office tasks, ensuring seamless transitions between front- and back-office roles.
- Conducted data entry to maintain accurate records and streamline appointment management.
- Documented all treatment plans in patient records according to office standards.
- Collected payments from patients at time of service, ensuring accurate transaction processing and financial accountability.
RDA
Merced Modern Dentistry
Merced, CA
12.2023 - 04.2025
- Delivered back-office dental assisting and patient support in high-volume environment, ensuring patient satisfaction and streamlined operations.
- Assisted dentist in administering local anesthetics and nitrous oxide sedation to ensure patient comfort and safety during procedures.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Created bitewing, panoramic and periapical X-ray images for dentist to review.
- Fabricated provisional crowns, bleaching trays, and custom impression trays from alginate impressions or stone casts.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Acquired CEREC certification to enhance efficiency in dental procedures; performed back-office duties, including opening and closing, and supported front-office operations.
RDA
Children's Dentistry of Madera
Madera, CA
04.2023 - 11.2023
- Assisted dentists during procedures, enhancing patient comfort and safety.
- Educated patients on oral hygiene techniques and post-treatment care to promote better health outcomes.
- Provided dental assisting and patient care in a pediatric dental setting.
- Performed back-office duties, supported inventory management, and led team coordination.
DA
Valley Smile Dental
Patterson, CA
05.2018 - 09.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with team members in high-pressure situations to achieve common goals, fostering a supportive team environment.
- Prioritized and organized tasks to meet service goals effectively, enhancing overall team performance.
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
Education
Dental Assistant Certificate -
Kaplan College
Salida, CASkills
- Customer service
- Patient scheduling
- Appointment confirmation
- Telephone communication
- Referrals
- Data entry
- Front-office support
- Client needs assessment
- Lead generation
- Insurance product knowledge
- Problem-solving
- Teamwork
- Time management
- Adaptability
Languages
Spanish, Native or Bilingual
Timeline
RDA Floater
Claudia J. Trujillo, DDS
11.2025 - 04.2026
RDA
Merced Modern Dentistry
12.2023 - 04.2025
Life Insurance Agent
American Income Life Insurance
12.2023 - Current
RDA
Children's Dentistry of Madera
04.2023 - 11.2023
DA
Valley Smile Dental
05.2018 - 09.2019
Dental Assistant Certificate -
Kaplan College