Angelica Tafas
Rocky Hill,CT
Summary
I am an enthusiastic student and worker with a childhood education background and with a diverse theater knowledge. I have excellent communication and relationship-building skills while also excelling in multitasking and maintaining composure under pressure. With a work history in customer service and social media management, as well as skills I have learned through my acting career, I carry myself with an organized yet a very positive and can-do attitude.
Overview
7
7
years of professional experience
Work History
Hostess
Ruth Chris Steakhouse
10.2022 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Barista
Grand Cafe
02.2022 - 07.2022
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
Barista
Starbucks
12.2020 - 01.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Controlled line and crowd with quick, efficient service.
Babysitter
Self-employeed
01.2016 - 01.2022
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Played games, worked on puzzles, and read books to young children.
Social Media Manager
Wethersfield United Methodist Church
01.2020 - 12.2020
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent voice and message.
- Increased engagement through social media.
Pool Facilities Assistant
CSV Condo Association
05.2019 - 08.2019
- Maintained a safe and clean work environment, ensuring compliance with health and safety regulations.
Lead Makeup Artist
Classical Magnet School
01.2019 - 05.2019
Pool Facilities Assistant
CSV Condo Association
05.2018 - 08.2018
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Education
Bachelor of Arts - Elementary Education
University of Connecticut
Storrs, CT05.2026
High School Diploma -
Classical Magnet School
Hartford, CT06.2020
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Interactive communication skills
- Positive attitude in high stress environments
Additional Information
● Teacher Assistant for 8th Grade Classical Theater (12th Grade)
● Four (4) Lead Roles Throughout High
School: My Personal Favorite was Penny Pingleton from “Hairspray” (10th Grade) Playwriting (9th Grade)
● Halo Award Recipient for “The Women”: Best Performance by a Cast in an Ensemble Production (9th Grade, Ensemble)
● Halo Award Nomination for “The Brothers Grimm”: Best Comic Female Performance in a Play (11th Grade, Female Lead/Narrator 1)
● Halo Award Nomination for “The Brothers Grimm”: Best Performance by a Couple or Dynamic Duo in a Play (12th Grade, Female Lead/Narrator 1)
Languages
English
Native or Bilingual
Greek
Professional Working
Latin
Elementary
Timeline
Hostess
Ruth Chris Steakhouse
10.2022 - 05.2023
Barista
Grand Cafe
02.2022 - 07.2022
Barista
Starbucks
12.2020 - 01.2022
Social Media Manager
Wethersfield United Methodist Church
01.2020 - 12.2020
Pool Facilities Assistant
CSV Condo Association
05.2019 - 08.2019
Lead Makeup Artist
Classical Magnet School
01.2019 - 05.2019
Pool Facilities Assistant
CSV Condo Association
05.2018 - 08.2018
Babysitter
Self-employeed
01.2016 - 01.2022
Bachelor of Arts - Elementary Education
University of Connecticut
High School Diploma -
Classical Magnet School