Angelica Valdez
Dallas
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Detail-oriented professional with experience in fast-paced retail environments. Demonstrates strong problem-solving abilities and integrity while managing cash transactions and enhancing customer experiences. Eager to leverage expertise to improve operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Cashier
Sprouts Farmer Market
Dallas, TX
09.2025 - Current
- Collaborated with team members to streamline checkout processes during peak hours.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Food Preparation Worker Team Lead
Wow Wow Hawaiian Lemonade
Dallas, TX
05.2022 - 11.2022
- Prepared high-quality lemonade and food items following established recipes and standards
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations
- Assisted in inventory management by tracking ingredient usage and notifying management of shortages
- Operated kitchen equipment safely, ensuring proper function and adherence to safety protocols
- Trained new staff on food preparation techniques, safety standards, and operational procedures
- Monitored product quality and freshness, making adjustments as necessary to meet customer expectations
- Implemented process improvements that reduced waste and improved overall food preparation speed
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Cashier
Down to Earth Hawaii
Kapolei, HI
08.2018 - 12.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed cash drawer, ensuring balanced totals at beginning and end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to promote safety and efficiency.
- Implemented upselling techniques to improve sales and increase customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Kapolei High School
Kapolei05-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Written and verbal communication
- Professionalism and courtesy
- Complex Problem-solving
- Fast typing speed
- Fast learner
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Cashier
Sprouts Farmer Market
09.2025 - Current
Food Preparation Worker Team Lead
Wow Wow Hawaiian Lemonade
05.2022 - 11.2022
Cashier
Down to Earth Hawaii
08.2018 - 12.2021
High School Diploma -
Kapolei High School