Angelica Valdovines
Stockton,CA
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Office Manager
Bright Now Dental
03.2023 - 06.2024
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, insurance verification and billing.
- Managed office operations while utilizing client and staff feedback to maintain customer partnerships and increase revenue.
Office Manager
Total Health Dental Care
07.2020 - 02.2023
- Responsible for financial performance and revenue growth in multiple offices.
- Manage budgeting, insurance verification and billing, staffing, and clinical performance.
- Provide effective leadership, coaching, and mentoring for employees and clinicians.
- Oversee all employment activities such as hiring, retention, promotions, job performance, disciplinary actions, and annual reviews
- Prepare final checks, submit edd claims, and oversaw legal compliance with federal, state, and local laws.
Unit Clerk
Renown Regional Medical Center
02.2015 - 05.2020
- Maintain patient charts and personal belongings
- Responsible for obtaining all medical records, supplies, and insurance verification.
- Educate team of any changes within our unit
- Lead the huddle for registered nurses, phlebotomists, and CNA’s while fostering a positive work culture
- Develop unit culture on how to deliver exceptional patient service and care.
Education
License Vocational Nurse
Gurnick Academy of Medical Arts
San Mateo, CA04.2025
Certified Nursing Assistant
Truckee Meadows Community College
Reno, NV12.2015
High School Diploma -
Truckee Meadows Community College
Reno, NV11.2014
Skills
- PowerPoint
- Outlook
- Word
- Excel
- Insurance/Billing
- Microsoft Teams
- QSI
- Epic
- QuickBooks
- Dentrix Ascend
Timeline
Office Manager
Bright Now Dental
03.2023 - 06.2024
Office Manager
Total Health Dental Care
07.2020 - 02.2023
Unit Clerk
Renown Regional Medical Center
02.2015 - 05.2020
License Vocational Nurse
Gurnick Academy of Medical Arts
Certified Nursing Assistant
Truckee Meadows Community College
High School Diploma -
Truckee Meadows Community College
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