Angelica Valerio
Bulverde,TX
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
7 Eleven Gas Station
Bulverde, TX
10.2026 - Current
- Greeted convenience store customers and answered questions about fuel and products
- Processed cash, debit, and credit payments at gas station register
- Restocked snack, beverage, and tobacco displays on the sales floor to ensure availability for customers.
Product Specialist
HEB Grocery Store
Bulverde, Tx
05.2024 - 08.2026
- Advised HEB Grocery Store customers on product selection and usage questions.
- Replenished stock and rotated merchandise following HEB Grocery Store standards.
- Checked pricing, labels, and signage for accuracy on sales floors.
- Supported inventory counts and reported low stock to department leads.
Cashier
Fisher’s Market
Bulverde, TX
07.2023 - 04.2025
- Processed cash, card, and mobile payments through point-of-sale register.
- Greeted customers at convenience store and gas station counter with friendly service.
- Assisted fuel customers with pump questions and receipt requests.
Line Cook
Tejas Rodeo Steak House
Bulverde, TX
03.2022 - 05.2024
- Sautéed vegetables, sauces, and side dishes for kitchen orders
- Plated menu items with consistent presentation and portion control
- Coordinated with servers and kitchen staff during busy dinner rushes
- Monitored food temperatures and safe handling practices in kitchen
- Cleaned workstations, tools, and cooking surfaces throughout service
- Prepared steakhouse ingredients for line service
Server/Bartender
Levy
San Antonio, Texas
01.2022 - 12.2022
- Mixed cocktails and poured beverages following Levy bar recipes and presentation guidelines.
- Served guests with Levy hospitality standards during live events and dining service.
- Communicated menu details and specials to guests in fast-paced Levy venues.
- Managed cash payments and POS orders for Levy food and beverage transactions.
Lead Cook
Vine in the village
Bulverde, TX
07.2020 - 01.2022
- Coordinated daily prep, stock rotation, and ingredient readiness for service.
- Monitored prep lists, ticket flow, and timely plate assembly across service.
- Prepared seasonal menu items using fresh ingredients and house recipes.
- Maintained kitchen sanitation standards and organized work areas throughout shifts.
- Supervised closing tasks, equipment cleaning, and next-day prep setup.
Education
GED
St. Paul , MNSkills
- POS systems
- Cash handling
- Payment processing
- Product knowledge
- Customer relations
- Problem solving
- Effective communication
Timeline
Customer Service Representative
7 Eleven Gas Station
10.2026 - Current
Product Specialist
HEB Grocery Store
05.2024 - 08.2026
Cashier
Fisher’s Market
07.2023 - 04.2025
Line Cook
Tejas Rodeo Steak House
03.2022 - 05.2024
Server/Bartender
Levy
01.2022 - 12.2022
Lead Cook
Vine in the village
07.2020 - 01.2022
GED