Angelica Ybarra
Bakersfield,CA
Summary
Compassionate Medical Assistant with background in providing support to physicians, handling patient care tasks, and managing administrative duties. Skilled in recording vital signs, preparing patients for examination, and maintaining medical records with confidentiality and accuracy. Demonstrated ability to improve patient satisfaction through effective communication and empathy. Contributed to streamlining clinical processes resulting in more efficient patient flow and enhanced care delivery.
Overview
18
18
years of professional experience
Work History
Medical Assistant
Adventist Health Bakersfield
Bakersfield, CA
03.2023 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Responded to patient callbacks and phone-in prescription refill requests.
Certified Medical Assistant
Central California Pain Management
Bakersfield, CA
06.2021 - 03.2023
- Scheduled appointments for patients via phone and in person.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Certified Medical Assistant
Kern Medical
Bakersfield, CA
06.2017 - 06.2021
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Processed orders for medical supplies and lab equipment.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Administered medications under physician's supervision.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Measured vital signs and took medical histories to prepare patients for examination.
- Kept facility stocked with necessary supplies, equipment and instruments.
Referral Coordinator
Central California pain management
Bakersfield, ca
06.2014 - 06.2017
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Scheduled appointments with specialists on behalf of clients.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Certified Medical Assistant
Clinica Sierra Vista
Bakersfield, CA
01.2007 - 06.2014
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Taught patients about medications, procedures, and care plan instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Medical Assistant Certification - Medical
Bakersfield Adult School
Bakersfield, CA01-2007
High School Diploma -
South High School
Bakersfield, CA05-2000
Skills
- Patient-focused care
- Medical office administration
- Intake control
- Check-in coordination
- Documentation expert
Timeline
Medical Assistant
Adventist Health Bakersfield
03.2023 - Current
Certified Medical Assistant
Central California Pain Management
06.2021 - 03.2023
Certified Medical Assistant
Kern Medical
06.2017 - 06.2021
Referral Coordinator
Central California pain management
06.2014 - 06.2017
Certified Medical Assistant
Clinica Sierra Vista
01.2007 - 06.2014
Medical Assistant Certification - Medical
Bakersfield Adult School
High School Diploma -
South High School