Angelica Zapata
Los Angeles,CA
Summary
I am a responsible and trustworthy person. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Cashier
Sweetfin Poke
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Built relationships with customers to encourage repeat business.
Dog Sitter
Olivia Zachs
08.2023 - 01.2024
- Followed pet care instructions, dietary needs, and medication regimens.
- Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits.
- Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
Education
Psychology
Santa Monica College
Santa Monica, CA06.2025
High School Diploma -
St. Monica Catholic High School
Santa Monica, CA06.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Organized
Timeline
Dog Sitter
Olivia Zachs
08.2023 - 01.2024
Cashier
Sweetfin Poke
06.2022 - Current
Psychology
Santa Monica College
High School Diploma -
St. Monica Catholic High School