Summary
Overview
Work History
Education
Skills
Timeline
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Angelica Zavala

Summary

Seeking a new rewarding position in which I can utilize my skills and experience for professional growth. I am known for building positive relationships with colleagues and the public to ensure quality care. I have strong attention to detail, organizational skills, and conflict resolution abilities.

Overview

7
7
years of professional experience

Work History

Correctional Officer

Fresno County Sheriff's Office
Fresno
06.2025 - Current
  • Enforced facility rules and regulations to promote a safe environment for staff and incarcerated persons.
  • Collaborated with colleagues to de-escalate conflicts between incarcerated persons effectively.
  • Prepared detailed reports on incidents, behaviors, and disciplinary actions taken.

Behavior Therapist

KC Kids Stars
Reedley
10.2022 - 05.2023
  • Provide behavioral therapy to children with Autism Spectrum Disorder in their home setting
  • Implement individualized behavioral support plans
  • Provided crisis intervention when necessary in order to de-escalate situations quickly and effectively.
  • Designed data collection systems to measure progress towards established goals over time.
  • Created and maintained positive relationships with clients, families, and colleagues to ensure quality of care.

Shift Leader

Burger King
Orange Cove
04.2019 - 04.2021
  • Managed daily operations of the shift, including scheduling staff members, delegating tasks, and resolving customer complaints.
  • Trained new employees in job duties, safety procedures, and company policies.
  • Monitored team performance to ensure quality standards were met.
  • Provided guidance on how to handle difficult customer situations in a professional manner.

Education

Bachelor of Arts (B.A.) - Psychology

California State University-Fresno
Fresno, CA

Skills

  • Relationship building
  • Attention to detail
  • Organization skills and time management
  • Conflict resolution
  • Data collection
  • Public Relations

Timeline

Correctional Officer

Fresno County Sheriff's Office
06.2025 - Current

Behavior Therapist

KC Kids Stars
10.2022 - 05.2023

Shift Leader

Burger King
04.2019 - 04.2021

Bachelor of Arts (B.A.) - Psychology

California State University-Fresno

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Angelica Zavala