Angelicia Whitaker
Humble,Texas
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
Work History
International Flight Attendant
Atlas Air
05.2019 - 09.2022
- Monitored passenger needs, comfort levels, and safety
- Protected passengers with detailed safety instructions and continuous monitoring of in-flight compliance
- Responded to flight operations problems and implemented standard procedures to correct problems
- Conducted consistent pre-flight checks to maintain passenger safety
- Kept boarding smooth by quickly verifying passengers' tickets and directing to correct seats.
EXPERIENCE Executive Assistant
GHAmerica
Houston, TX
04.2015 - 03.2019
- Responsible for routine responses via telephone and email on behalf of executives
- Secure sensitive and confidential business information from unauthorized access or loss
- Maintained positive public relations with customers, vendors, and industry partners
- Managed meeting support, organizing materials, and transcribing notes
- Kept finances current and accurate by processing invoices, payroll and payments.
Quality Control Manager
The Marker Group
Houston, TX
06.2010 - 04.2015
- Managed compliance programs, including employee training, audit coordination, and reporting
- Maintained quality standards and production consistency by reviewing and approving procedural changes
- Drove company quality standards, supporting external audits and regulatory inspections, and applying feedback to correct deficiencies
- Delivered total quality control with effective collaboration between team members and outside vendors.
Education
BBA -
University of Houston
Skills
Report generationSpreadsheet trackingBusiness correspondenceInformation confidentialityExecutive supportDocument handlingMultitasking
Timeline
International Flight Attendant
Atlas Air
05.2019 - 09.2022
EXPERIENCE Executive Assistant
GHAmerica
04.2015 - 03.2019
Quality Control Manager
The Marker Group
06.2010 - 04.2015
BBA -
University of Houston