Angelina Acero
Oviedo,FL
Summary
Dynamic Shift Lead at Shoe Station with a strong focus on customer service and employee training. Successfully enhanced team performance and guest satisfaction through effective training and motivation. Proficient in point-of-sale systems, ensuring efficient transaction processing while upholding company standards. Committed to fostering a positive work environment and delivering exceptional service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Shoe Station
11.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new cashiers on register operation and customer interaction protocols.
- Oversaw daily operations, ensuring adherence to company standards and policies.
Education
High School Diploma -
Hagerty Highschool
Oviedo, FL05-2025
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Certification
- Child Development Associate
- CPR
- National Registration of Food Safety
- ServSafe
Timeline
Shift Lead
Shoe Station
11.2023 - Current
High School Diploma -
Hagerty Highschool