Angelina Baldonado
Albuquerque,NM
Summary
I’m a vibrant server with a strong work ethic and exceptional customer service experience at Longhorn Steakhouse. I have proven ability to enhance guest satisfaction through effective menu recommendations and efficient team collaboration. Skilled in cash handling and managing high-volume dining environments, consistently delivering outstanding dining experiences. Having a strong focus on teamwork and achieving customer satisfaction is very important. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Longhorn Steakhouse
Albuquerque
07.2019 - Current
- Assisted with menu knowledge to offer recommendations and enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Managed multiple tables simultaneously while maintaining high levels of guest engagement and service quality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Eldorado Highschool
Albuquerque, NMSkills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Hospitality service expertise
High volume dining
Team collaboration
Performance improvement
Timeline
Server
Longhorn Steakhouse
07.2019 - Current
High School Diploma -
Eldorado Highschool