Angelina Castillo
Fortworth
Summary
Dynamic Front End Supervisor at Walmart with proven expertise in enhancing customer satisfaction through effective problem-solving and workflow management. Skilled in cash register operations and monitoring performance metrics, I successfully improved cashier efficiency, ensuring a seamless shopping experience. Adept at managing returns, I consistently fostered a positive environment for both customers and staff.
Overview
2
2
years of professional experience
Work History
Front End Supervisor
Walmart
08.2023 - Current
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
Customer Service Representative
LuceResearch
08.2024 - 03.2025
Answer calls, Reach out to clients about Surveys.
Education
Ischool Virtual High School
Remote05.2023
Skills
- Customer service
- Problem-solving skills
- Cash register operation
- Workflow management
Timeline
Customer Service Representative
LuceResearch
08.2024 - 03.2025
Front End Supervisor
Walmart
08.2023 - Current
Ischool Virtual High School
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