Angelina Galaviz Dionicio
Oak View,CA
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Ojai European Complete Auto Care LLC
01.2022 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Collected room deposits, fees, and payments.
Cashier/Assistant manager
The Habit
01.2018 - 01.2022
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Associate of Arts - Sociology
Ventura College
Ventura, CA05.2022
High School Diploma -
Ventura High School
Ventura, CA06.2018
Skills
- Customer Service
- Cash Handling
- Office Organization
- File Organization
- Problem-Solving Skills
- Time Management
- Listening Skills
- Hospitality Services
- Performance Improvement
Languages
English
Spanish
Timeline
Front Desk Receptionist
Ojai European Complete Auto Care LLC
01.2022 - 05.2022
Cashier/Assistant manager
The Habit
01.2018 - 01.2022
Associate of Arts - Sociology
Ventura College
High School Diploma -
Ventura High School