Overview
Work History
Education
Skills
Languages
Timeline
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Angelina Galaviz Dionicio

Oak View,CA

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Ojai European Complete Auto Care LLC
01.2022 - 05.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Collected room deposits, fees, and payments.

Cashier/Assistant manager

The Habit
01.2018 - 01.2022
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Resolved customer complaints quickly to maintain customer satisfaction.

Education

Associate of Arts - Sociology

Ventura College
Ventura, CA
05.2022

High School Diploma -

Ventura High School
Ventura, CA
06.2018

Skills

  • Customer Service
  • Cash Handling
  • Office Organization
  • File Organization
  • Problem-Solving Skills
  • Time Management
  • Listening Skills
  • Hospitality Services
  • Performance Improvement

Languages

English
Spanish

Timeline

Front Desk Receptionist

Ojai European Complete Auto Care LLC
01.2022 - 05.2022

Cashier/Assistant manager

The Habit
01.2018 - 01.2022

Associate of Arts - Sociology

Ventura College

High School Diploma -

Ventura High School
Angelina Galaviz Dionicio