Reliable and detail-oriented professional with experience in hospitality and retail. Skilled in teamwork and brand representation, consistently creating welcoming atmospheres and addressing guest concerns to enhance satisfaction and loyalty.
Overview
6
6
years of professional experience
Work History
Beverage Cart Attendant
JW Marriott San Antonio Hill Country Resort & Spa
San Antonio, TX
08.2022 - Current
Provided exceptional customer service while delivering beverages and snacks to guests throughout the resort grounds.
Developed strong relationships with guests, fostering repeat business and positive reviews for the resort experience.
Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
Established rapport with regular customers, fostering loyalty and repeat business through personalized service.
Sales Associate
Target
San Antonio, TX
06.2020 - 08.2022
Provided positive first impressions to welcome existing, new, and potential customers.
Trained new associates on sales techniques and operational procedures to improve team efficiency.
Engaged in friendly conversation with customer to better uncover individual needs.