Angelina Grine
Marlboro
Summary
Motivated and reliable person with a strong work ethic, a willingness to learn and a commitment to excellence in all tasks. Hard working, determined and adaptable in dynamic environments. Currently pursuing a degree in nursing with the goal of gaining valuable hands-on experience in patient care. Eager to contribute to a team-oriented workplace while developing practical skills and advancing in the healthcare field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Call Center Representative/Front Desk Coordinator
The Kaga Institute
04.2025 - 07.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Scheduled office meetings and client appointments for staff teams.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
Patient Observer Per Diem
Hackensack Meridian Health Riverview Medical Center
12.2024 - 06.2025
- Enhanced patient comfort by providing compassionate and attentive care during observation periods.
- Facilitated timely interventions by promptly notifying nursing staff of any significant changes in a patient''s vital signs or overall condition.
- Reduced risk of falls or injuries by closely monitoring high-risk patients and implementing appropriate precautionary measures.
- Supported patients'' physical needs, assisting with mobility and personal hygiene tasks as required.
- Supported patient privacy by adhering to confidentiality regulations and maintaining discretion when discussing sensitive information with colleagues or other healthcare professionals.
- Improved patient safety by vigilantly monitoring their condition, promptly reporting changes or concerns to the appropriate healthcare professionals.
- Ensured proper hand-off communication between shifts, facilitating continuity of care for all observed patients throughout their stay at the facility.
Restaurant Hostess
Cuzin's Seafood Clam Bar
04.2023 - 02.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Coordinated large party bookings both on the phone and in-person, creating organized seating plans tailored to guest needs.
- Increased efficiency by organizing menus and updating daily specials boards before each shift.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Front Desk Receptionist
Nail Spa and Beyond
06.2021 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Scheduled, coordinated and confirmed appointments and meetings.
- Provided information and assistance to visitors and clients, addressing inquiries and resolving issues promptly.
- Collected cash & credit card payments, processed transactions and updated relevant records.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
Bachelor of Science - Nursing
Brookdale Community College
Lincroft, NJ05-2027
High School Diploma -
Marlboro Highschool
Marlboro, NJ06-2023
Skills
- Calm and professional under pressure
- Teamwork and collaboration
- Providing customer support
- Verbal and written communication
- Resolving issues
Certification
- CPR/BLS Certified
Timeline
Call Center Representative/Front Desk Coordinator
The Kaga Institute
04.2025 - 07.2025
Patient Observer Per Diem
Hackensack Meridian Health Riverview Medical Center
12.2024 - 06.2025
Restaurant Hostess
Cuzin's Seafood Clam Bar
04.2023 - 02.2024
Front Desk Receptionist
Nail Spa and Beyond
06.2021 - 07.2022
Bachelor of Science - Nursing
Brookdale Community College
High School Diploma -
Marlboro Highschool
Similar Profiles
Kelly WeinbelKelly Weinbel
Licensed Esthetician at The Kaga AcademyLicensed Esthetician at The Kaga Academy
Michael WongMichael Wong
Supervisor at Kaga(USA) Inc.Supervisor at Kaga(USA) Inc.
Supriya SenSupriya Sen
Part-time English Communication Trainer at British Institute, George Telegraph Institute, Howrah Commercial InstitutePart-time English Communication Trainer at British Institute, George Telegraph Institute, Howrah Commercial Institute
Ava RetzAva Retz
Dental Assistant/Office Manager at Riverpark DentalDental Assistant/Office Manager at Riverpark Dental
Sarah FrazitaSarah Frazita
LPN (Gastroenterology) at Northern Medical GroupLPN (Gastroenterology) at Northern Medical Group