Angelina Joseph
Fort Lauderdale,FL
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Deli Clerk
Publix
Plantation, FL
03.2025 - Current
- Sliced meats and cheeses using deli equipment and food safety standards.
- Prepared deli meats, cheeses, and sub sandwiches at Publix service counter.
- Stocked deli case with prepared salads, hot foods, and fresh products.
Warehouse Associate
Amazon
Deerfield Beach, Florida
10.2025 - 09.2026
- Packed customer shipments following Amazon quality and labeling standards
- Picked orders using hand-held scanners and Amazon fulfillment system
- Stowed inventory into designated locations throughout warehouse aisles
Assistant Store Manager
Little Caesars Pizza
Fort Lauderdale, FL
01.2022 - 12.2025
- Trained team members on food safety, dough prep, and pizza assembly standards.
- Monitored Little Caesars Pizza cash handling, register accuracy, and customer transactions.
- Supported Little Caesars Pizza store operations through daily crew scheduling and task coordination.
Customer Service Representative
Teleperformance
Fort Lauderdale, Florida
08.2024 - 07.2025
- Resolved billing and account questions using CRM systems
- Documented service requests and case notes in Teleperformance records
- Handled inbound Teleperformance client calls using scripted service standards.
- Resolved customer inquiries through CRM and ticketing systems.
- Escalated complex issues to supervisors and specialized support teams.
Team Leader
Wingstop
Plantation, FL
06.2023 - 03.2025
- Led Wingstop crew during peak shifts and coordinated daily front line operations.
- Trained team members on guest service, food safety, and Wingstop standards.
- Monitored order accuracy and resolved guest concerns with clear communication.
Education
Youth Under Construction
Pompano Beach, FLSkills
- Deli slicer operation
- Food safety standards
- Order assembly
- Temperature control
- Inventory stocking
- Product rotation
- Quality inspections
- Order accuracy
- Cash register operations
- Cash handling
- ServSafe certification
- Team coordination
- Shift scheduling
- Attention to detail
- Problem solving
- Effective communication
- Verbal and written communication
- Guest service
- Customer service
- Shrink control
- Shrink control
Certification
- Basic life support
Accomplishments
- High school diploma
Timeline
Warehouse Associate
Amazon
10.2025 - 09.2026
Deli Clerk
Publix
03.2025 - Current
Customer Service Representative
Teleperformance
08.2024 - 07.2025
Team Leader
Wingstop
06.2023 - 03.2025
Assistant Store Manager
Little Caesars Pizza
01.2022 - 12.2025
Youth Under Construction