Professional Summary
Overview
Work History
Education
Skills
Timeline

Angelina Landaverde

Trego Dugan
Grand Island,NE
4
years of professional experience

Detail-oriented professional with experience in fast-paced environments. Skilled in managing customer inquiries and complaints while collaborating with teams to achieve service excellence. Eager to leverage expertise in quality assurance and complex problem-solving.

Work History

Customer Service Associate

5 Months
Trego Dugan | 04.2026 - Current
  • Assisted customers with inquiries, ensuring timely and accurate responses.
  • Managed order processing, maintaining system accuracy and efficiency.
  • Resolved customer complaints through effective problem-solving techniques.
  • Collaborated with team members to enhance service delivery and customer satisfaction.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Provided product information, guiding customers in making informed decisions.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

Crew Member

3 Years 1 Month
Burger King | 03.2023 - 04.2026

I did cashiering, I took front and drive thru orders and packed and sent out food, sometimes helped make order in the kitchen because I was crossed trained.

Crew Member

8 Months
Amigos & Kings Classic | 08.2022 - 04.2023

I was a cashier,I prepped all food from scratch, I took orders and also made orders

  • Delivered exceptional customer service in fast-paced environment.
  • Operated kitchen equipment efficiently, ensuring food safety and quality standards.
  • Collaborated with team members to maintain cleanliness and organization of workstations.
  • Assisted in inventory management, restocking supplies as needed to meet demand.
  • Adapted quickly to changing tasks while maintaining high productivity levels.
  • Engaged with customers to provide menu information and resolve inquiries effectively.
  • Worked front counter, drive-thru and other areas.

Education

High School Diploma

Grand Island Senior High | Grand Island, NE | 05.2024

Skills

Customer service
Customer support
Problem resolution
Team collaboration
Guest services
Complex Problem-solving
Product knowledge
Customer complaint resolution
POS system operation
Quality assurance
Product merchandising
Safety regulations
Merchandise upselling

Timeline

Customer Service Associate

Trego Dugan
04.2026 - CurrentRead More

Crew Member

Burger King
03.2023 - 04.2026Read More

Crew Member

Amigos & Kings Classic
08.2022 - 04.2023Read More

Grand Island Senior High

High School Diploma
Read More
Angelina Landaverde