Detail-oriented professional with experience in fast-paced environments. Skilled in managing customer inquiries and complaints while collaborating with teams to achieve service excellence. Eager to leverage expertise in quality assurance and complex problem-solving.
Work History
Customer Service Associate
5 Months
Trego Dugan | 04.2026 - Current
Assisted customers with inquiries, ensuring timely and accurate responses.
Managed order processing, maintaining system accuracy and efficiency.
Resolved customer complaints through effective problem-solving techniques.
Collaborated with team members to enhance service delivery and customer satisfaction.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Provided product information, guiding customers in making informed decisions.
Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Crew Member
3 Years 1 Month
Burger King | 03.2023 - 04.2026
I did cashiering, I took front and drive thru orders and packed and sent out food, sometimes helped make order in the kitchen because I was crossed trained.
Crew Member
8 Months
Amigos & Kings Classic | 08.2022 - 04.2023
I was a cashier,I prepped all food from scratch, I took orders and also made orders
Delivered exceptional customer service in fast-paced environment.
Operated kitchen equipment efficiently, ensuring food safety and quality standards.
Collaborated with team members to maintain cleanliness and organization of workstations.
Assisted in inventory management, restocking supplies as needed to meet demand.
Adapted quickly to changing tasks while maintaining high productivity levels.
Engaged with customers to provide menu information and resolve inquiries effectively.
Worked front counter, drive-thru and other areas.
Education
High School Diploma
Grand Island Senior High | Grand Island, NE | 05.2024