Angelina Macias
Livingston,CA
Summary
Well-rounded receptionist possessing over 10 years of excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager/Receptionist
Merced Family Dental Care
Merced , CA
09.2019 - Current
- Answered phone calls, scheduled appointments, responded to emails, confirmed appointments, collected payments.
- Created and presented patients with treatment plans
- Verified patient's eligibility for benefits under various insurance plans, posted insurance payments, and traced insurance checks.
- Managed front desk operations including greeting visitors, answering questions , provided them with necessary paperwork.
- Ensured that all HIPAA regulations were followed while handling confidential patient information.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Paid office bills and necessary invoices
- Submitted Pre-Treatment Authorizations and TAR's
- Processed payroll accurately ensuring all employees were paid on time.
Dental Assistant
Dr. Chang Family Dentistry
Merced, CA
08.2015 - 03.2018
- Answered incoming calls, scheduled appointments, and confirmed patient visits.
- Verified patient's eligibility for benefits under various insurance plans.
- Verified, updated and entered patient information into system.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
Dental Assistant
Merced Family Dental Care
Merced, CA
12.2009 - 07.2013
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Documented patient records with procedures performed and added notes taken to charts.
Education
Diploma - Dental Assisting
Kaplan College - Stockton
Salida, CA12-2009
High School Diploma -
Merced Adult School
Merced, CA06-2006
Skills
- Bilingual
- CPR Certified
- Strong communicator
- Positive and encouraging
- Ability to work directly with children and youth in an environment
- Great customer Service
- Fast Learner
- Self-motivated
- Works well alone or with others
- Problem solver
- Organizational Skills
Certification
- CPR Certified
Volunteer work
Livingston Youth Football Organization VP
2014-To current
References
References available upon request.
Timeline
Office Manager/Receptionist
Merced Family Dental Care
09.2019 - Current
Dental Assistant
Dr. Chang Family Dentistry
08.2015 - 03.2018
Dental Assistant
Merced Family Dental Care
12.2009 - 07.2013
Diploma - Dental Assisting
Kaplan College - Stockton
High School Diploma -
Merced Adult School
- CPR Certified
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