Angelina Melendez-Negron
Orlando
Summary
AdventHealth University Radiology degree seeking college student in hopes of pursuing a Radiology technologist career which is geared towards personal aspirations that also encompasses my interests and talents and offers opportunities that will allow me to learn and continue to grow and better the world we live in today.
Overview
4
4
years of professional experience
Work History
Outpatient Imaging Front Desk Receptionist
AdventHealth East Orlando
01.2024 - Current
- Cheerfully greets, arrives and checks patients in for scheduled for imaging services.
- Ensures pre-certification/verification has been obtained on all exams with patient’s insurance company, and responsible for patient sign-in.
- Processes payments for co pays/deductibles/co-insurance.
- Verifies physician order for procedure, diagnosis and exam specifics matches the exam we will be performing.
- Thoroughly reviews all patient history form, checklist and consent forms to ensure completion prior to sending back with technologist.
- Maintain organized and clean front office area to create professional and welcoming environment for visitors and employees.
Patient Transporter
AdventHealth East Orlando
07.2022 - 01.2024
- Personally facilitated the safe, efficient, and expedited movement of patients from testing and treatment units, operating rooms, and other areas via patient beds, stretchers, and wheelchairs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Actively participated in outstanding customer service and accepts responsibility in maintaining relationships that are respectful to all.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Appropriately utilizes PPE, and followed HIPPA, OSHA, and AdventHealth policies and procedures.
Retail Sales Associate
Kohls Department Store
10.2020 - 06.2022
- Drive Sales - Drive sales by providing an inspiring environment that motivates customers to add to their basket.
- Build trust to solve the customer shopping needs - Leverage omni channel offerings to deliver a frictionless customer experience, and accurately deliver on operational processes, BOPUS, BOSS, MLS, SFS.
- Build rapport and make genuine connection with the customer - Acknowledge and assist customers through company programs, complete transactions accurately and efficiently while engaging customers, courteous and responsive to requests and questions.
- Being a savings consultant to help customers save with a Kohl's card - Converts, opens and activates Kohl's card applications.
- Personal position included working all departments of store including customer service desk, tending/maintaining sales floor, Amazon returns, merchandising, and inventory.
Education
A.S in Radiography (partial) - Radiography
Valencia College East
701 N Econlockhatchee Trail, Orlando, FL 32825A.S in Radiography (to Be Enrolled) - Radiography
AdventHealth University
671 Winch Drive, Orlando, FL 32803High School Diploma -
Colonial High School
6100 Oleander Drive, Orlando, FL 3280705.2021
Skills
- Time Management
- Telephone Etiquette
- Customer Service
- Listening Skills
- Problem-solving skills
- Skilled in Microsoft 365
- Clerical Support
- Patience
- CPR
- Patient Care
Languages
Spanish
Professional Working
Timeline
Outpatient Imaging Front Desk Receptionist
AdventHealth East Orlando
01.2024 - Current
Patient Transporter
AdventHealth East Orlando
07.2022 - 01.2024
Retail Sales Associate
Kohls Department Store
10.2020 - 06.2022
A.S in Radiography (partial) - Radiography
Valencia College East
A.S in Radiography (to Be Enrolled) - Radiography
AdventHealth University
High School Diploma -
Colonial High School
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