Angelina M.Phillips
Escondido,CA
Summary
Positive and Eager, always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
5
5
years of professional experience
Work History
Cashier
Get Boards
11.2023 - 04.2024
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Restaurant Busser and Hostess
Costa Azul Restaurant
09.2021 - 01.2023
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Provided respectful and courteous bussing services while operating within active dining rooms.
Ski and Snowboard Instructor
Snow Sorce Acadmy
11.2018 - 02.2020
- Provided exceptional customer service by addressing client concerns promptly and professionally, leading to repeat business and referrals.
- Delivered private one-on-one lessons tailored to individual needs, resulting in accelerated skill development for clients.
- Led specialized clinics focused on advanced techniques, catering to more experienced skiers and snowboarders seeking further improvement.
- Served as a positive ambassador for the sport by encouraging new participants through friendly interactions on and off the slopes.
- Increased student safety awareness through comprehensive lessons on equipment use, mountain etiquette, and proper techniques.
- Fostered a supportive learning environment by adapting teaching styles to accommodate various skill levels and learning preferences.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Warned patrons of unsafe or hazardous [Type] conditions and suggested alternative activities during closures.
- Demonstrated proper form and technique to prevent injury.
Education
High School Diploma -
Ron Paul Curriculum
Independent Studies05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Honest and Dependable
- Problem-Solving
- Adaptable and Flexible
- Cooperative Attitude
- Time management skills
Timeline
Cashier
Get Boards
11.2023 - 04.2024
Restaurant Busser and Hostess
Costa Azul Restaurant
09.2021 - 01.2023
Ski and Snowboard Instructor
Snow Sorce Acadmy
11.2018 - 02.2020
High School Diploma -
Ron Paul Curriculum