Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angelina Nicholas

Gainesville,FL

Summary

Dedicated professional with strong communication and problem-solving skills. Experienced in customer service roles, ensuring satisfaction and effective conflict resolution.

Overview

3
3
years of professional experience

Work History

Hostess/Server

Walk On's Sports Bistreaux
Miami, Florida
04.2024 - 06.2025
  • Communicated effectively with kitchen staff regarding guest orders and preferences.
  • Ensured cleanliness and organization of host stand and entrance area to enhance guest experience.
  • Welcomed guests upon arrival and promptly seated them to facilitate smooth service.
  • Addressed customer complaints effectively, escalating major issues to manager on duty for resolution.

Front Desk Receptionist

Box IQ
Miami, Florida
09.2023 - 04.2024
  • Greeted visitors warmly and directed them to appropriate personnel, enhancing visitor experience.
  • Scheduled appointments and maintained the front desk calendar effectively.
  • Maintained a clean and organized reception area, contributing to a welcoming environment.
  • Handled customer complaints professionally and escalated issues to management, ensuring timely resolution.

Cashier

Publix
Miami, Florida
08.2022 - 09.2023
  • Processed customer transactions accurately, contributing to efficient checkout flow.
  • Provided friendly service to enhance customer satisfaction experiences.
  • Greeted customers and addressed inquiries about products and services, fostering positive shopping experiences.
  • Collaborated with team members to maintain seamless operations during peak hours, enhancing customer service.

Education

High School Diploma -

Felix Varela Senior Highschool
Miami, FL
05-2025

Skills

  • Customer service
  • Customer relationship management
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Time management
  • Organization skills

Timeline

Hostess/Server

Walk On's Sports Bistreaux
04.2024 - 06.2025

Front Desk Receptionist

Box IQ
09.2023 - 04.2024

Cashier

Publix
08.2022 - 09.2023

High School Diploma -

Felix Varela Senior Highschool
Angelina Nicholas