Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
2
2
years of professional experience
Work History
Salesperson
Ulta Beauty Inc.
Miami
04.2024 - Current
Assisted customers in selecting appropriate products or services for their needs.
Performed regular follow-ups with clients to ensure satisfaction with purchases.
Educated customers about products and services offered by the company.
Monitored inventory levels and placed orders as needed.
Provided personalized service to build relationships with customers.
Collaborated with team members to develop effective sales plans.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Cashier
CEC Entertainment
Miami
08.2023 - 01.2025
Assisted customers over the phone regarding store operations, product information and order placement.
Greeted customers and answered any questions they had about the store's products and services.
Issued receipts, refunds, credits or change due to customers.
Resolved customer complaints professionally in accordance with company policy.
Processed returns and exchanges of merchandise in accordance with store policies.
Stocked shelves with merchandise when needed.
Conducted price checks for special orders or discounts as requested by customers.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.