Angelina Powell
Rockledge,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
6
6
years of professional experience
Work History
Shift Leader
Insomnia
01.2021 - 08.2023
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Associate
Firehouse Subs
10.2019 - 01.2021
- Prioritized tasks to meet tight deadlines, pitching in to assist others
- Managed customer relations through communication and helpful interactions.
Server
Steak N Shake
06.2018 - 12.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
TJX Companies
11.2018 - 06.2019
- Organized and maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Associate Trainer
Panera Bread
05.2017 - 05.2018
- Maintained effective, consistent communication with managers, peers and other resource groups.
- Assisted in monitoring trainee performance to identify gaps in training.
Education
Bachelor of Arts - Political Science
University of South Florida
Tampa, FL05.2023
Skills
- Production Scheduling
- Production Reporting
- Customer Service Management
- Team Collaboration and Leadership
- Staff Education and Training
- Sales Expertise
Additional Information
Over 10 years of volunteering experience with different organizations
Timeline
Shift Leader
Insomnia
01.2021 - 08.2023
Associate
Firehouse Subs
10.2019 - 01.2021
Sales Associate
TJX Companies
11.2018 - 06.2019
Server
Steak N Shake
06.2018 - 12.2020
Associate Trainer
Panera Bread
05.2017 - 05.2018
Bachelor of Arts - Political Science
University of South Florida
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