Angelina Ramirez
Madera,CA
Summary
Dynamic and dedicated professional with extensive experience in customer service. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining accurate transactions, consistently receiving positive feedback for service excellence.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Cashier
Family Dollar
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and systems.
- Stocked shelves and organized merchandise to enhance store presentation.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Madera Thrift Center
- Managed cash drawer, ensuring balanced transactions at end of shifts.
- Collaborated with team members to streamline checkout processes for efficiency.
- Implemented best practices for handling cash and credit transactions securely.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Driver Speacialist
Oreilly Auto Pats
04.2022 - 10.2024
- Operated various delivery vehicles while adhering to safety regulations and company policies.
- Assisted in loading and unloading cargo to ensure timely deliveries.
- Maintained accurate records of mileage, fuel consumption, and delivery schedules.
- Adapted quickly to changing routes and traffic conditions for efficient service.
- Supported vehicle maintenance checks to ensure optimal performance and safety standards.
- Communicated effectively with dispatchers to coordinate delivery logistics and resolve issues.
- Learned navigation systems and tools for route optimization and tracking shipments.
- Provided excellent customer service by addressing inquiries during deliveries professionally.
- Obtained signatures from customers upon delivery of goods.
Skills
- Customer service
- Team collaboration
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- ID verification
Languages
Spanish
Native or Bilingual
Timeline
Driver Speacialist
Oreilly Auto Pats
04.2022 - 10.2024
Cashier
Family Dollar
Cashier
Madera Thrift Center