Angelina Renderos
The Woodlands,Texas
Summary
A challenging career where my professional, organizational, and effective customer service skills are utilized while offering the potential for career advancement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
El Tiempo Catina
02.2023 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems if any.
Hostess
Zanti Cucina
02.2022 - 07.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked in busy situations.
To-Go Specialist
Cracker Barel
05.2021 - 02.2022
- Supported the catering and to-go operation by providing the same hospitality that our guests dinning in enjoy but in a fast paced manner.
- Providing guest prompt service, having orders prepared with attention to detail, and processing accurate payments.
- Taking accurate order's by telephone or in person, organizing food orders, and delivering to guests.
- Suggestive selling for the enjoyment of the customer and profitability to the company.
Cashier
Chick-fil-A
05.2020 - 09.2020
- Processing customer orders quickly and efficiently with focus on top-notch customer service
- Implementing upselling concepts; thereby, increasing sales at times by 50%
- Ensuring that the store is clean and well maintained
- Preparing food correctly while making sure food safety guidelines are followed
- Helping to resolve customer complaints and ensuring their satisfaction with their visit
Education
The Woodlands High School
The Woodlands, TX2023
Skills
- Dining Customer Service
- Order Accuracy
- Positive and Professional
- Time management
- Organization
Certification
- Food Handler Certification
- TABC Certified
- OSHA Certified
- CPR Certified
- Word & Adobe Certified
Timeline
Server
El Tiempo Catina
02.2023 - 06.2023
Hostess
Zanti Cucina
02.2022 - 07.2022
To-Go Specialist
Cracker Barel
05.2021 - 02.2022
Cashier
Chick-fil-A
05.2020 - 09.2020
The Woodlands High School
- Food Handler Certification
- TABC Certified
- OSHA Certified
- CPR Certified
- Word & Adobe Certified
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