Dedicated professional skilled in motivating teams and providing exceptional customer service. Demonstrates strong organizational abilities and a keen understanding of customer service principles. Eager to support administrative tasks independently while developing leadership and problem-solving skills.
Work History
Operations Clerk
5 Years 2 Months
National DCP | 06.2021 - Current
Performed data entry and maintained office files and materials with high accuracy.
Managed record keeping and processed orders efficiently.
Provided customer support by answering incoming calls and scheduling appointments.
Tel-Sell Representative
5 Years 3 Months
Hensley Beverage Company | 07.2016 - 10.2021
Entered sales orders into the ordering system and followed up on customer complaints to ensure resolution.
Demonstrated strong communication by discussing pricing and addressing customer concerns.
Strived to sell packages and maintained accurate inventory records.
Office Assistant
8 Months
Quikrete | 09.2020 - 05.2021
Provided customer service by answering incoming calls and maintaining office files and materials.
Assisted the Sales Team with order processing and printed invoices for the following day.
Maintained and updated forms as required.
Office Assistant
16 Years 5 Months
Golden Eagle Distributors, Inc | 02.2000 - 07.2016
Answered incoming calls, directed calls, and took messages while providing customer service.
Maintained office files, sorted mail, and operated office equipment efficiently.
Assisted Corporate Human Resource with employee processes and ensured accurate record keeping.
Collect and record customer account receivables daily.