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Graduated with a bachelor’s degree in biology at the University of North Texas. Motivated and organized professional with experience in academic. Skilled in cell culture, microbiology, and biochemistry techniques. Adept at developing standard operating procedures and troubleshooting laboratory equipment.

Friendly Medical Receptionist offering excellent skills in patient relations and office management. Skilled using Athena appointment scheduling system to manage over 200 patients weekly. Organized and accurate in managing patient flow. I'm committed to helping each patient feels welcomed and comfortable upon walking through door.

Successful Customer Service Representative with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.

I have extensive experience in various customer service roles, which has honed my skills and made me a seasoned professional. My background includes working effectively with both clients and patients in different settings. I am a licensed cosmetologist with 8 years of experience, having graduated from Empire Beauty School. I began my career at Drybar in 2016 but had to pause in 2020 due to the pandemic, which significantly impacted the hairstyling industry as many clients relocated for safety reasons.
Given these challenges, I decided to pivot to a career in the medical field.At Metro Vein Centers, I advanced from receptionist to assistant manager and then to manager. This progression taught me the importance of being a true team player, especially as I led and supported my colleagues. With this experience, I am confident in my ability to be a valuable asset to your team My experience working with patients has been rewarding, and I bring the same dedication to this role that I did to the beauty industry. I believe my diverse background and commitment make me a valuable asset to your team.
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 Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful fast pace setting. 

Angelina Santana

Summary

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Front Desk Representative

Daycare Teacher

Small Business Owner

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High School Diploma -

Associate's degree - Health Sciences

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Daycare Teacher

Front Desk Representative

Small Business Owner

High School Diploma -

Associate's degree - Health Sciences

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