Angelina Sassano
Erie,PA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic and reliable professional takes pride in providing excellent customer service. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Server
Outback Steakhouse
10.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Criminology
Pennsylvania State University
University Park, PA05.2027
High School Diploma -
Pinecrest High School
Southern Pines, NC06.2023
Skills
- Cool Under Pressure
- Decision-Making
- Reliable and Responsible
- Inventory Management
- Adaptable and Flexible
- Workflow Coordination
- Team Leadership
Timeline
Server
Outback Steakhouse
10.2021 - Current
Bachelor of Science - Criminology
Pennsylvania State University
High School Diploma -
Pinecrest High School