Angelina Shufford
Indianapolis,IN
Summary
Self motivated university graduate with a Bachelor of Arts and Liberal Studies with a minor in Criminal Justice with critical experience in Efficient and detail oriented educated individual with 7+ years of experience delivering great customer service/support in retail, call center bringing skill assets to the table mentioned up above. Additionally, I have obtained skills while earning my degree being analysis, research, oral presentation, and synthesis to name a few. With this skill sets it has prepared me to enter many careers including both law and government.
Overview
7
7
years of professional experience
Work History
Cashier
Menards
Bloomington, IN
01.2021 - 07.2023
Telefund Caller
IU Telefund Foundation
Bloomington , IN
08.2020 - 12.2021
- Initiated outbound calls to potential donors, educating them on the organization's mission, scholarships and objectives, etc.
- Conducted follow-up calls with previous donors, thanking them for their support and seeking additional donations.
- Developed donor profiles by recording personal information such as name, address, occupation, employer, and donation history.
- Gathered accurate contact information from potential donors to ensure follow-up communication.
Cashier/Textile Producer
Goodwill Store
Indianapolis, IN
01.2018 - 08.2020
- Checked customers out; bagged items
- Ran racks
- Cleaned sales floor and dressing rooms
- Sorted, hung, tagged, sized, and organized through donations(quota based pos.)
- Assisted customers with their needs, etc.
Utility Clerk
Kroger
Indianapolis , IN
06.2016 - 12.2018
- bagged groceries
- cleaned spills/restrooms
- assisted customers with finding products and or to their cars if needed
- Ran-go backs
- Got carts
- Fulfilled any other task requested by manager, etc.
Education
Bachelors of Arts & Science(BLS) - Liberal Arts With A Minor in Criminal Justice
Indiana University Bloomington
Bloomington, IN12.2023
High School Diploma -
Indianapolis Lighthouse Charter School(VCP)
Indianapolis, IN06.2019
Skills
- Customer Service
- Complex Problem-Solving
- Time Management Skills
- Communication
- Active listening
- Empathetic
- Adaptability
- Team-work
- Goal oriented
- Leadership
- Detail oriented
Accomplishments
- I was apart of the "Mozel Sanders Foundation" for many many years which helped to raise money, and pass out hot meals at my church to feed the homeless/less fortunate every Thanksgiving.
- Earned a full-ride to Indiana University of Bloomington.
- Graduated high-school
- Graduated Indiana University of Bloomington
- Awards recipient for earning a 3.0+ GPA.
Timeline
Cashier
Menards
01.2021 - 07.2023
Telefund Caller
IU Telefund Foundation
08.2020 - 12.2021
Cashier/Textile Producer
Goodwill Store
01.2018 - 08.2020
Utility Clerk
Kroger
06.2016 - 12.2018
Bachelors of Arts & Science(BLS) - Liberal Arts With A Minor in Criminal Justice
Indiana University Bloomington
High School Diploma -
Indianapolis Lighthouse Charter School(VCP)