Angelina Sosa

• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.

• Collected and documented patient medical information such as blood pressure and weight.
• Completed clinical procedures and gathered patient data for interpretation by physician.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Completed EKGs and other tests based on patient presentation in office.
• Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Conducted Referrals and Authorizations, insurance eligibility and billing, processed and charted patients, posted payments, scheduled appointments, pediatric measurements, lab requisitions, conducted hearing tests, Snellen charts, stocked and clean examination rooms, ordered vaccines and office supplies, assisted in suture removal, assisted physician with examination and treatment of patients.

• Participated in quality assurance and competency assessment initiatives.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Launched quality assurance practices for each phase of development
• Maximized performance by monitoring daily activities and mentoring team members.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.