Angelina Stuebe

• Directed customers to the bar area in high-traffic times to increase drink sales.
• Managed reservations, waitlists, and special requests for large parties.
• Manged around 5 calls and 3 in person orders at a time
• Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
• Restocked condiments, silverware, napkins, tablecloths as needed.
• Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Assigned seating arrangements based on customer preferences and restaurant policies.
• Escorted guests to seating area, furnished menus and highlighted daily specials.
• Greeted guests and gathered information to seat groups or place on waitlist.
• Stocked server areas with supplies before, during and after shifts.
• Assisted staff by serving food and beverages or bussing tables.
• Spoke with patrons to make conversation, answer questions or to respond to complaints.
• Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
• Balanced cash register at end of shift according to established procedures.
• Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
• Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
• Performed opening and closing duties such as restocking supplies and cleaning work areas.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Utilized POS system to total meal costs and add taxes for final bill calculation.

- Make around 60 taco shells

- Fry tortilla chips

- Wash and cut produce, including lettuce, peppers, onions, and cilantro

- Pan out salsas

- Make guacamole

- Open line services

- Prepare orders upon request