Angelina Suga
Mililani
Summary
To seek a position that offers challenges and the opportunity for advancement.
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Analyst
Ctrl-it
04.2017 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Support Services Supervisor
Windward Community Federal Credit Union
04.2006 - Current
- Provides support to credit union members and staff
- Responsible for Support Services and the Main Branch Teller/ New Accounts operations
- Fields and responds to inquires from members, other departments, and vendors for appropriate resolution
- Assists the Senior Vice President/ CFO
- Maintains and analyzes check register, verifies branch closing checklist from branches, monthly Bank Reconciliation, ensures accuracy of invoices, maintains and / or create files or record keeping, responsible for full range A/P check run, prepares vouchers/ entering vouchers
- Debit/ATM card ordering, Prepares documentations Daily, balancing of general ledger accounts, cleans and maintains schedules, computes and inputs adjustments
- Monthly branch audits, processes sharedraft and ACH return items reports daily, processes incoming and outgoing wires, processes daily returned checks
Processing & Support Clerk
Bank of Hawaii
09.2005 - 04.2006
- Servicing tasks includes, but not limited to bookings, payments maintenance, advances, payments
- Performed various assigned functional tasks to service consumer loans and commercial loans
- Ensures all documents, reports and files are accurately submitted, recorded and maintained in accordance with department, regulatory and bank guidelines
- Handled large volumes of work and multiple tasks
- Researched and responded to requests and corrections from branches
Teller
Bank of Hawaii
10.2002 - 08.2005
- Provides quality service by interacting directly with clients
- Processes a wide range of financial transactions to include but no limited to: cashing checks, accepting deposits, paying withdrawals, accepting payments, issuing cashier's checks, selling traveler's checks, processing wire transfers, and various drafts, etc
- Performs duties as needed of Automated Teller Machine (ATM), Vault, or Night Depository custodian and armored car transactions
- Buys/Sells currency/coin from vault and tellers
- Researches and resolves questions from other Bank of Hawaii departments
- Provides support in area of the branch such as: answering the phones, safe deposit activity, filing, reviewing various reports for any appropriate action, and reviewing and complying with circulars and policies
Education
Bachelor of Arts - Public Administration/ Justice Administration
University of Hawaii- West Oahu
Kapolei, HI05-2021
Liberal Arts -
Windward Community College
Kaneohe, HI05-2016
Skills
- Data analysis
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Microsoft Excel mastery
- Quality assurance
- Consulting
- Internal auditing
- Problem-solving
- Multitasking and organization
- Verbal and written communication
Certification
Angelina Salaum, 01/15/16
Applicationinformation
ES Representative, Tia Long, 02/08/14, True, False, False, False, True
Middleinitial
R
Timeline
Business Analyst
Ctrl-it
04.2017 - Current
Support Services Supervisor
Windward Community Federal Credit Union
04.2006 - Current
Processing & Support Clerk
Bank of Hawaii
09.2005 - 04.2006
Teller
Bank of Hawaii
10.2002 - 08.2005
Bachelor of Arts - Public Administration/ Justice Administration
University of Hawaii- West Oahu
Liberal Arts -
Windward Community College
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