Angelina Williams
BrookPark OH,OH
Summary
Dedicated Cashier at Heinen's Grocery Store, excelling in customer service excellence and POS system operations. Achieved high accuracy in cash handling, enhancing customer satisfaction and loyalty. Demonstrated professionalism and empathy, adeptly resolving complaints and improving relations. Proven reliability, adapting swiftly to new technologies, and ensuring operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Heinen's Grocery Store
06.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
High School Diploma -
Berea Mid-Park Highschool
Berea, OH05.2023
Skills
Customer Service
Customer Assistance
Work Ethic and Integrity
Patience and Empathy
Customer service excellence
Time management skills
Cash Handling
Cleaning and sanitizing
Reliability and punctuality
Written and verbal communication
Organizational abilities
Professionalism and Courtesy
Conflict Resolution
POS system operations
ID Verification
Organizations
I am apart of a national organization called Active Minds. This organization is known for making the communities around us aware of mental health stigmatization and how to prevent it.
Timeline
Cashier
Heinen's Grocery Store
06.2021 - Current
High School Diploma -
Berea Mid-Park Highschool