Angelina Zarate
Braum's Ice Cream & Dairy Store
IRVING,TX
2
Languages
2
years of professional experience
Results-driven assistant manager with experience in daily operations and team leadership. Skilled in decision-making and money handling, with a focus on optimizing workflows and ensuring safety compliance.
Work History
Cashier
1 MonthAssistant Manager
10 Months- Assisted with daily operations and maintained company standards and procedures.
- Monitored employee compliance with health and safety regulations, promoting a safe work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed schedules for staff assignments, optimizing labor resources during peak hours.
Cashier
1 Year 6 Months- Assisted customers with inquiries and provided product recommendations to enhance satisfaction.
- Collaborated with team members to optimize workflow during peak hours.
- Trained new employees on cashier procedures and customer service best practices.
- Maintained cleanliness and organization of the checkout area to promote safety and efficiency.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma
Skills
Customer service
Customer support
Money handling
Decision-making
Cash register operation
Staff training
Team motivation
Problem resolution
Customer engagement
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Cashier
Braum's Ice Cream & Dairy Store
07.2026 - CurrentRead More
Assistant Manager
El Pollo Loco
09.2025 - 07.2026Read More
Cashier
Braums Ice Cream And Dairy
03.2024 - 09.2025Read More
Nimitz High School
High School Diploma
Read More