Dedicated barista and server with expertise in delivering exceptional customer service, attention to detail, and effective communication. Proven ability to thrive in high-pressure environments, ensuring customer satisfaction and quality control.
Overview
12
12
years of professional experience
Work History
Barista
Cafe Square One
Philadelphia, PA
03.2024 - Current
Managed morning and afternoon rush of customers, ensuring prompt and friendly service to enhance customer satisfaction.
Prepared and served coffee, espresso drinks, smoothies, pastries and teas.
Operated espresso machines and coffee brewing equipment to deliver high-quality beverages.
Maintained a clean work environment to promote hygiene and safety standards.
Server
Tomo Sushi & Ramen
Philadelphia, Pennsylvania
12.2021 - Current
Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
Ensured customer satisfaction through attentive service and prompt issue resolution.
Managed POS (TOAST) terminals for order input, bill splitting, and total calculation, optimizing payment process.
Server
Terakawa Ramen - Philadelphia
Philadelphia, Pennsylvania
10.2019 - 06.2025
Delivered orders by promptly picking up and serving customers' choices from bar and kitchen.
Educated customers on menu selections and offered personalized recommendations.
Trained and supervised staff to foster teamwork and uphold high service standards.
Collected cash sales from employees to properly tip each server after shift.
Factory Worker
Display Impressions
West Berlin, New Jersey
11.2015 - 03.2019
Created high-quality samples for product testing and client presentations.
Mixed paints and coatings per specific order to achieve precise color accuracy and consistency, enhancing product quality and client request
Prepared surfaces by sanding, scraping, and cleaning for optimal paint adhesion.
Coordinated timelines with project teams to meet sample deadlines.
Monitored glue application to ensure consistent quality and adhesion standards.
Factory Line Worker
Phoenix Lithographing
Philadelphia, PA
06.2014 - 05.2015
Operated machinery to package and assemble products for timely order fulfillment.
Inspected products for defects and discrepancies to ensure quality standards.
Prepared orders by processing requests, pulling materials, packing boxes, and placing orders in delivery area.
Stacked finished goods onto pallets or into boxes for efficient shipment preparation.
Used pallet jacks to move items to and from warehouse locations.
Worked additional hours and shifts to meet tight deadlines during peak periods.