Angelique Roberts
Cleveland,TN
Summary
Proactive and detail-oriented server with proven strengths in guest engagement and service prioritization. Skilled in managing multiple tables during peak hours, ensuring timely order delivery, and fostering customer relationships to enhance repeat business.
Overview
1
1
year of professional experience
Work History
Server
Courtyard by Marriott
Cleveland, TN
10.2025 - 02.2026
- Provided attentive service to guests, ensuring satisfaction with dining experience.
- Assisted in menu knowledge, effectively communicating daily specials to customers.
- Managed multiple tables efficiently during peak hours, optimizing service flow.
- Collaborated with kitchen staff to ensure timely order delivery and accurate meal presentation.
- Maintained cleanliness and organization of dining area, adhering to health regulations.
- Processed customer payments accurately using point-of-sale system, enhancing transaction efficiency.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Cashier
Zaxbys
Cleveland, TN
08.2025 - 10.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted in maintaining clean and organized work areas to enhance customer experience.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Monitored inventory levels and restocked supplies as needed to meet demand.
- Adapted quickly to changes in menu items and promotions, ensuring accurate information for customers.
- Implemented effective time management techniques to minimize wait times for customers at checkout.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Tea Dealer
Southside Fitness Bars Loaded Nutrition
Cleveland, TN
05.2025 - 07.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained cleanliness and organization of sales floor, ensuring optimal product display.
- Processed transactions efficiently, ensuring accurate cash handling and customer service.
- Supported inventory management by restocking shelves and tracking product availability.
- Engaged with customers to provide product knowledge and recommendations tailored to needs.
- Provided feedback on customer preferences to help inform product selection strategies.
- Created a variety of protein shakes and caffeinated drinks, contributing to customer satisfaction through innovative seasonal recipes.
Education
High School Diploma -
Bradley Central High School
Cleveland, TN05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Menu memorization
Languages
English
Full Professional
Timeline
Server
Courtyard by Marriott
10.2025 - 02.2026
Cashier
Zaxbys
08.2025 - 10.2025
Tea Dealer
Southside Fitness Bars Loaded Nutrition
05.2025 - 07.2025
High School Diploma -
Bradley Central High School