Angelique White
Brooklyn,NY
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Hairstylist
Angie Stylezz
01.2018 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Processed payments, entering sales in register for prompt customer service.
- Answered phone calls and emails to schedule client appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Overnight Stocker and Receiver
Century 21 Department Store
06.2015 - 03.2017
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Kept work areas neat, clean and free from debris.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Retail Sales Associate
Target
09.2014 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Thomas Jefferson High Schhool
Brooklyn, NY01-2007
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Customer satisfaction
- Data entry
- Customer support
- Customer service
- Written and oral communication
- Customer needs assessment
- Customer relations
Timeline
Hairstylist
Angie Stylezz
01.2018 - Current
Overnight Stocker and Receiver
Century 21 Department Store
06.2015 - 03.2017
Retail Sales Associate
Target
09.2014 - 08.2016
High School Diploma -
Thomas Jefferson High Schhool
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